WebSPOE System
Missouri’s web-based child data system (commonly referred to as WebSPOE) is located at: www.mofirststeps.com. The system was put in place September 2005. For Service Coordinators, WebSPOE contains all elements of referral, evaluation, eligibility determination, Individualized Family Service Plan (IFSP), case notes and document storage. For providers, WebSPOE contains service authorizations, progress notes, claims/payments, and IFSP documentation. Along with provider account management information such as licensure, module completion, annual Family Care and Safety Registry (FCSR) criminal history check, annual liability insurance and provider service agreement attestations.
The following release notes were developed to assist First Steps providers with updates to the system.
- March 26, 2024, Release Notes
- December 19, 2023, Release Notes
- September 26, 2023, Release Notes
- June 27, 2023, Release Notes
- March 28, 2023, Release Notes
- Updating the Public Directory in WebSPOE - April 2021
The following webinars and handouts were developed to assist First Steps providers and Service Coordinators with navigating WebSPOE.
- How to Upload a Document to the Provider Library
- Progress Notes and Recordkeeping
- Online System for Provider Mileage
- Overview of WebSPOE for Providers Presentation
- Overview of WebSPOE for Providers PDF Slides
- Overview of WebSPOE for Service Coordinators Presentation
- Overview of WebSPOE for Service Coordinators PDF Slides
- WebSPOE Unit Calculator Presentation
- Outline of an Electronic Record
For Technical Support to assist you with system access and navigation of the system, please contact the CENTRAL FINANCE OFFICE (CFO) at:
Phone: 866-711-2573 ext. 3
between the hours of 7:30 AM – 4:30 PM
OR
Online support within WebSPOE is available 24/7 under “HELP” tab, then click “Online Help” and enter your topic in the search engine.