Update/Correct Name, Social Security Number, or Date of Birth

Print and complete an Update Personal/Education Information Request Form to make a change. Obtain one copy of any of the following acceptable forms of supporting documentation:

• Driver’s license
• Social Security card
• Marriage certificate
• Divorce decree
• Birth certificate

Mail the completed and signed Request Form and the copy of the supporting documentation to

Educator Certification
PO Box 480
Jefferson City, MO 65102

Update Mailing Address, Work/Personal Phone Number, or Email Address

Make changes to your own personal contact information by logging into your educator profile. 

• Scroll down to the “Contact Information” section
• Click on the “Edit Contact Information” button at the bottom of the section. 
• Enter the new information and hit the “Save” button.

Add an Advanced Degree or Update Education Records

Print and complete an Update Personal/Education Information Request Form to update the records of your college/university degrees or attendance dates. Mail the Request Form with your original transcript verifying the conferral of an advanced degree or updated attendance dates to

Educator Certification
PO Box 480
Jefferson City, MO 65102

NOTE: Faxed, scanned, emailed, or photocopied transcripts will not be accepted. Transcripts become the property of DESE and cannot be returned. The acceptance of coursework and/or degrees is subject to DESE’s approval of the college/university attended and the major area of study.

 The Certification Account Portal allows you to:

• Apply for a certificate
• Print out a certificate
• View a certificate or pending application
• View assessment scores
• Check for the receipt of transcripts
• Check fingerprint/background status

Log into the Certification Account Portal