Child Care Subsidy Payments

The Office of Childhood (OOC) Child Care Subsidy section manages provider child care subsidy payments and reviews protective services authorizations entered by social services specialists to ensure compliance with Child Care Development Fund guidelines. This program works to ensure child care providers are established to receive child care subsidy payments for income maintenance or protective services children, researches and reviews payment discrepancies and authorizations entered by social service specialists, processes claims and supplemental payments, to ensure providers receive timely payments for child care services rendered to all subsidized children. 

Learn more about Child Care Subsidy.

General Payment Information

The Child Care Subsidy payment team processes payments for child care subsidy providers. The provider payment rate structure, payment process, and what you need to do if there is an error with a payment can be a complicated process to navigate. The items below provide guidance on both processes and rate structure to help assist providers with the payment process.

Payment Invoicing/Attendance Systems

The OOC provides an electronic time and attendance system to subsidy providers at no cost to them. This system, the Child Care Business Information System (CCBIS), is where payments are initiated according to the time and attendance data captured in the system.

General Information

The Child Care Subsidy payment team is responsible for ensuring accurate payments. If there is an error with your payment or if CCBIS is not working correctly, providers can submit information manually through the Payment Resolution Request (PRR) Form. 

Additional Resources

For additional information and resources about the child care subsidy program, please review the options listed below: