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Frequently Asked Questions

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I have a case where when I look at the top menu, the "School Data" menu drops down one line. What do do I do to fix it?

This means the View - Zoom option has been adjusted. Go to view - reset and the "School Data" menu should snap back into the normal menu space.


Adobe Acrobat

Microsoft Word

When I try to open links from a Word document, the links will not open even though I know the links are correct. How do I fix this?

This is a flaw in Microsoft if your default browser is something other than Internet Explorer.

Microsoft published a fix that you have to apply to your computer, which should fix it.

Under the heading “Here’s an easy fix”


You have to close all your windows programs first, then apply fix.