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Client Services Guide (CSG)

The Client Services Guide (CSG) has been prepared to assist counselors in helping all Missourians with disabilities who want to work become successfully employed. Included in this guide are best case practices, with reference to federal regulations and state rules when applicable, and statewide agency agreements. Best case practices are to be used as guidelines, not restrictions, in the timely provision of quality client services that reflect the following operating principles of a High Performing Organization (HPO):

The CSG is in compliance with the Code of Federal Regulations (CFR) and the
Code of State Regulations (CSR), which will be referenced throughout this guide.

Mission Statement

Table of Contents

Printable Table of Contents (.pdf)