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Contact Information

You are here

Toll-free SPOE contact number (statewide): 1-866-583-2392

Referral and Program Eligibility

SPOE Contact Information by Region


Best Practice/Process Questions

Area Directors Map


General First Steps Questions

[email protected]                         

Judy Goans (573) 522-8762


First Steps Compliance

Pam Schroeder, Assistant Director (573) 751-1739

Sara Massman, Supervisor (573) 751-0188


Child Complaints

Child Complaint Process Homepage           

Wanda Allen (573) 751-0602


Authorization/Billing       

Central Finance Office
CFO Provider Enrollment
C/O Covansys Software Services, Inc.
P.O. Box 29134
Shawnee Mission, KS  66201-9134

Phone:  1-866-711-2573  ext. 1
Fax:  913-888-6683

website: http://missouri.eikids.com


Educational Surrogate   

Educational Surrogate Homepage           

Sandy Kliethermes (573) 751-3520


Provider Enrollment

CFO Provider Enrollment
C/O Covansys Software Services, Inc.
P.O. Box 29134
Shawnee Mission, KS  66201-9134

1-866-711-2573  ext. 2
Fax:  913-888-6683

(Enrollment Only)
[email protected]


Fraud and Abuse

To report fraud and abuse of federal funds, contact the Office of Inspector General (OIG) at:

Call: 1800-MISUSED
Email: [email protected]
Fax: 1-202-260-0230