Complaint System
A complaint is filed on the date it is received by the Department of Elementary and
Secondary Education if received during the business hours of the Office of Special Education as posted on the website. Complaints received after business hours of 8:00 AM - 4:30 PM will be filed the following business day.
Bulletin Board
As explained in the "Procedural Safeguards" Statement, if any person or organization believes a public agency/school district has violated any state or federal regulation implementing the Individuals with Disabilities Education Act (IDEA), a signed, written child complaint may be filed with the Missouri Department of Elementary and Secondary Education (DESE).
The Special Education Complaint Process The following resources focus on the options available to parents and districts in the special education complaint process.
Updates to Due Process Decisions Special School District of St. Louis County
Child Complaint Decisions/Technical Assistance
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Due Process Hearing SystemComplaint System Forms
Complaint Procedures |