Contact Information

ATTENTION!
If you suspect that a child is abused or neglected, please report the child to the state child abuse hotline at 1-800-392-3738. For more information about reporting child abuse and neglect, please visit: http://www.dss.mo.gov/can.htm.

SPOE Maps

SPOE Regions Map (with contact information)
(For a printable .pdf version of this map, click here)

First Steps Area Directors Map (pdf) (with contact information)

Toll-free SPOE Contact number (statewide): 1-866-583-2392

If you are wanting information about...

Authorization/Billing
Provider Recruitment
Provider Enrollment
Referrals and Program Eligibility
First Steps
          -- Training
          -- Regulations and Surrogate Parent Questions
          -- Best Practices/Process Questions
          -- SPOE Software, SPOE Communication or Database Questions

Who do you contact if...

First Steps contacts with the Department of Mental Health/Division of MR/DD (January 8, 2004)

Click here (pdf)

CONTACT

Authorization/Billing
Central Finance Office
1-866-711-2573 ext. 1
Fax: 913-888-6683

CFO Provider Enrollment
C/O Covansys Software Services, Inc.
P.O. Box 29134
Shawnee Mission, KS 66201-9134
website: http://missouri.eikids.com

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Provider Recruitment
Central Finance Office
1-866-711-2573 ext. 2
Fax: 913-888-6683

CFO Provider Enrollment
C/O Covansys Software Services, Inc
P.O. Box 29134
Shawnee Mission, KS 66201-9134
website: http://missouri.eikids.com

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Provider Enrollment
Central Finance Office
1-866-711-2573 ext. 2
Fax: 913-888-6683

CFO Provider Enrollment
C/O Covansys Software Services, Inc
P.O. Box 29134
Shawnee Mission, KS 66201-9134
mofsenroll@pdainc.com (Enrollment Only)

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Referrals and Program Eligibility
For referrals and/or program eligibility information call Toll Free 1-866-583-2392, or refer to SPOE Contact Information (By Region)

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First Steps Training Questions
Enrollment/Training Dates

Regional Training System (Missouri Child Care Resource and Referral Network):
1-800-200-9017

DESE - Effective Practices Section: 1-573-522-8762

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First Steps Regulations & Surrogate Parent Questions
DESE - Compliance Section: 1-573-751-0699 or webreplyspeco@dese.mo.gov

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First Steps Best Practice/Process Questions
DESE - Effective Practices Section: 1-573-522-8762 or webreplyspedc@dese.mo.gov

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First Steps SPOE Software, SPOE Communication or Database Questions
SPOE Help Desk: 1-866-711-2573 ext. 3

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Questions related to the on-line Module I training: Module I Orientation
About the online learning environment contact elearning@missouri.edu or