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Lost and Stolen Meal Tickets


United States Department of Agriculture

FNS Instruction 765-7
Rev. 2
Source Citation: Section 245.8

Handling Lost, Stolen, and Misused Meal Tickets

This instruction sets forth policy with respect to needy students who report lost or stolen meal tickets in schools and institutions that participate in the National School Lunch, School Breakfast, or Special Milk Programs. In this instruction the term "ticket" refers to any and all forms of exchange used in the schools’ or institutions’ food service collection systems, including daily, weekly or monthly paper tickets, cards, coins or tokens. It should be noted that, when handling instances of missing tickets, schools need not actually issue a replacement ticket if appropriate meal arrangements, such as accompanying the student through the cafeteria line, are made.

The State agency may allow LEAs to establish their own procedures for ticket replacements for needy students; except that any system which limits the number of tickets reissued must conform to the following standards:

Using the above criteria, LEAs may develop the most administratively feasible system to handle missing tickets as determined by individual school circumstances and frequency of ticket issuance. In cases of repeated ticket loss or misuse, school administrators may wish to contact an adult household member to arrange a meeting to discuss the problem.

It is recommended that the meal or ticket replacement policy for missing free and reduced price tickets be extended to the loss of full price tickets. If such a uniform policy covering both needy and non-needy students is not implemented, schools must exercise care to preclude the overt identification of needy students when reissuing free or reduced price meal tickets or making arrangements to provide meals to students whose tickets are missing.